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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Skylar Coffey

Skylar Coffey

November 14, 2024

5  out of  5
rating by Skylar Coffey
"Shout out to everyone at this office they are all very respectful, welcoming, friendly, extremely helpful, and efficient for the circumstances in my situation. Highly recommend this office to everyone!"
We responded:
"Skylar, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Beth"
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Adam Hungate

November 14, 2024

5  out of  5
rating by Adam Hungate
"Very helpful, punctual, and fair on rates."
We responded:
"Adam, I know we will continue to give you the best experiences possible! Thank you for sharing. - Beth"
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Jamie rose Burch

November 7, 2024

5  out of  5
rating by Jamie rose Burch
"Awesome service. Extremely helpful, friendly Thank you so much"
We responded:
"Jamie, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Beth"
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Dayna Burford

October 1, 2024

5  out of  5
rating by Dayna Burford
"I'm in my 40s and had never made an insurance claim until about 4 years ago. I've had to make 3 in the past 4 years. All 3 of them went extremely smooth!! The people that work in Beth Princes office are always very nice, personable and do what they can to help you out!! The claim I had to make on my house was paid in about a week. The 1st car claim, I was able to get repaired. They told me to pick a licensed place and have them send a quote! No problem there!! 2nd car claim, I side swiped a deer totalling out the passenger side of my car! I hit the deer I believe on Tuesday and was paid by sunday!! It only took that long because I couldn't get my car to the shop until friday because of work!! I don't think between the 3 claims I even spent a solid hour having to talk to agents or mess with emails! Everything was just made so simple!! 100% recommend Beth Prince/State Farm!!"
We responded:
"Dayna, thank you so much for taking the time to share your positive experience with us! Our goal is to always leave you satisfied with our service! We appreciate the recommendation so much and we appreciate you! We will continue working hard for your business each and everyday. We look forward to serving you and your insurance needs for years to come! - Beth"
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Love Child

August 22, 2024

5  out of  5
rating by Love Child
"Great follow up and excellent customer service."
We responded:
"Hello, thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Beth "
Profile photo of L J

L J

July 26, 2024

5  out of  5
rating by L J
"Danielle was great. Very good customer service and fast at getting me a quote."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Danielle provided you with great customer service and a speedy quote. Your satisfaction is our top priority, and we’re delighted that we could meet your needs efficiently. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! - Beth"
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Mohamed Hamdouchi

February 14, 2024

5  out of  5
rating by Mohamed Hamdouchi
"I recently had the pleasure of dealing with Tiffany at State Farm for my insurance needs, and the experience was outstanding. Tiffany stood out with her patience, deep knowledge of the insurance landscape, and efficiency in handling my questions and concerns. Her expertise shone through as she meticulously guided me through the process of bundling my car and home insurance, making complex terms and policies easily understandable. What impressed me most was Tiffany's commitment to finding the most cost-effective solution for me. She thoroughly compared various options and ultimately provided a quote that was significantly lower than those of other competitors. This level of dedication and customer-first approach was not only refreshing but truly set State Farm apart in the market. Tiffany's professionalism and exceptional service have cemented my trust in State Farm. Her ability to blend expertise with genuine care for the customer's needs is a rare find in the industry. I wholeheartedly recommend Tiffany to anyone seeking comprehensive, affordable, and customer-centric insurance services."
We responded:
"Mohamed, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Beth"
Profile photo of Dan Phillips

Dan Phillips

January 18, 2024

5  out of  5
rating by Dan Phillips
"Great experience and saving me over 2k in insurance with better coverage and great service. Friendly office and very welcoming team."
We responded:
"Dan, my team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. Thank you for trusting my team with your insurance needs! - Beth "
Profile photo of Jeff Degler

Jeff Degler

December 19, 2023

5  out of  5
rating by Jeff Degler
"Although selecting Home & Auto Insurance can (sometimes) be a nightmare, dealing with Lauren Rader at Beth Prince State Farm Insurance Agency was an absolute pleasure. She had a GREAT knowledge of all of their products, but (more importantly) really listened to MY needs. She patiently listened to what I thought I wanted for my Home & Auto and then suggested exactly what I needed to make sure that I was covered......in case of any issues or emergencies. She gave me 'options' and then allowed ME to make the choices......and then explained the 'pro's' & 'cons' of each. If you're looking for someone to make the process of choosing insurance options (without trying to 'push' unnecessary products) then I would highly suggest contacting Lauren. She made it a simple and painless experience."
We responded:
"Jeff, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Beth"
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Timothy Nieman

December 5, 2023

5  out of  5
rating by Timothy Nieman
"Speaking and working with Lauren was awesome. I changed my insurance carrier to State Farm because she worked hard at giving me the best rates she could put together. The homeowners rste was a little more than what I would have with my previous carrier, but the auto was incredibly less, which made a HUGE difference in my overall, annual insurance premiums. Her customer service was very professional and friendly, which is very important to me and holds value along with the premium rates. Thank you Lauren, I will definately share my experience with others, seeking new insurance."
We responded:
"Timothy, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! The best compliment my team and I can get is being recommended to others! - Beth "
Profile photo of Joseph Hannon

Joseph Hannon

December 1, 2023

5  out of  5
rating by Joseph Hannon
"Lauren Rader was personable and professional... saved me a good amount of money."
We responded:
"Joseph, thank you for providing us with a great rating! My team and I appreciate your support! - Beth "
Profile photo of Ervin Gainer

Ervin Gainer

November 8, 2023

5  out of  5
rating by Ervin Gainer
"I appreciate Lauren's professionalism and willingness to work with me to provide me with the best home & auto coverage that will meet our family's needs."
We responded:
"Ervin, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Beth"
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Dana Raymer

November 3, 2023

5  out of  5
rating by Dana Raymer
"Lauren with State Farm was a big help in finding the best possible rates. Her customer service is outstanding, I would definitely recommend using her."
We responded:
"Dana, thank you for sharing this awesome feedback about Lauren's service. The best compliment my team and I can get is being recommended to others! - Beth "
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jatinder nahal

October 27, 2023

5  out of  5
rating by jatinder nahal
"she did exilant job"
We responded:
"Thank you so much, Jatinder! - Beth"
Profile photo of Greg Zobel

Greg Zobel

October 16, 2023

5  out of  5
rating by Greg Zobel
"Great customer service especially with a difficult customer like me."
We responded:
"Greg, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Beth"
Profile photo of Pam Warner

Pam Warner

October 9, 2023

5  out of  5
rating by Pam Warner
"I called State Farm with a major dissatisfaction of our current insurer, wanting quotes with State Farm, auto and home. Danielle Ebbert listened and outfitted us with full coverage in two business days. All set- thank you, Danielle and State Farm!!!"
We responded:
"Pam, Knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Beth"
Profile photo of James West

James West

October 7, 2023

1  out of  5
rating by James West
"Cancelled our policies when their insane accounting methods said we had not made our policy payments when we most certainty had. Told our mortgage lender also. Determined it WAS THEIR FAULT !!!"
We responded:
"James, we are sorry to hear you are upset with service received. We pride ourselves on our excellent customer service and the high standards we maintain. We are working with our billing department to look into this situation for you and will reach out as soon as we have a resolution, but if you have any questions in the meantime please feel free to give us a call. - Beth"
Profile photo of Samantha Hawkins

Samantha Hawkins

October 6, 2023

5  out of  5
rating by Samantha Hawkins
"Big shout out to Danielle Ebbert at Beth Prince- State Farm!!! She helped me through a frustrating situation with my homeowners insurance policy! She stayed calm and helped me get things figured out! Thank you Danielle for you efforts on making things right for me!! I truly appreciate your great customer service and good attitude through this whole process!! It did not go unnoticed! Thanks again!!"
We responded:
"Thank you so much for the kind words and great review, Samantha. Danielle is amazing and we are lucky to have her. I am so glad to that she was able to help you with your homeowner’s insurance and answer all of your questions! We look forward to being here for you for a long time to come. Thank you again for trusting us with your insurance needs. - Beth"
Profile photo of Tiffany Shaw

Tiffany Shaw

September 19, 2023

5  out of  5
rating by Tiffany Shaw
"I couldn't be more impressed with state farm and especially Lauren at the shelbyville location. She was beyond helpful..loved her energy and happiness on the phone, that's so rare today!! I would highly recommend state farm and if u get the pleasure to speak with Lauren you will not be disappointed, she is absolutely wonderful..I would give 10 stars if it was an option!! Thanks again Lauren for all ur help..was such a pleasure doing business with you!!!"
We responded:
"Tiffany, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Beth "
Profile photo of Kyle Snyder

Kyle Snyder

August 22, 2023

5  out of  5
rating by Kyle Snyder
"Danielle answered my state farm questions without being my agent yet.. Thank you again."
We responded:
"Kyle, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Beth "
Profile photo of Victoria Guardado

Victoria Guardado

August 15, 2023

1  out of  5
rating by Victoria Guardado
"At first I thought I was making the right choice.. choosing State Farm…(multiple people told me to choose them) but it has been a nightmare since I wrecked my vehicle and it’s been two months and still don’t have a new vehicle or a check. They insured me with another insurance company through them(gainsco insurance) god awful. I thought I was fully covered etc and got a rental car. Nope. Not the case at all. They had my old vehicle I no longer had insured and not my new vehicle insured. So again had to wait for them to fix their “system error”. Or they weren’t going to fully cover my vehicle or a rental. And here we are still no progress and I still don’t have a vehicle. I don’t recommend them at all!! Worst experience I’ve ever been through. They do not make it right when they are wrong!"
We responded:
"Victoria, I truly regret to hear that you feel this way. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of our agency. Our team is continuously working with Gainsco to help them correct an error they initially created. We will get this resolved as quickly as we're able too. Thank you. - Beth"
Profile photo of shannon allen (Indiana Nightwolf)

shannon allen (Indiana Nightwolf)

August 3, 2023

5  out of  5
rating by shannon allen (Indiana Nightwolf)
"Lauren Rader was great. Helped me out and reviewed with me all my options. Was very polite and easy to talk to. Ty Lauren for all your help."
We responded:
"Shannon, my team and I appreciate this awesome review from you and the trust you have in us. It’s an honor working you. Call us or stop in anytime! - Beth "
Profile photo of Lela Allen

Lela Allen

July 31, 2023

5  out of  5
rating by Lela Allen
"Looking through the reviews and 90% i see are about Lauren so heres another she is so wonderful and amazing i just turned 18 and i got such a great deal and she even got me an amazing deal on life insurance policies and helping for when i get older I absolutely will always recommend anyone and everyone to her she listens so well and really helped with what I needed you definitely should go to her !!!!!!"
We responded:
"Lela, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Beth"
Profile photo of Patricia Patterson

Patricia Patterson

July 13, 2023

5  out of  5
rating by Patricia Patterson
"Lauren was very helpful and worked with me on getting insurance within a day I was fully covered."
We responded:
"Patricia, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Beth"
Profile photo of Marlana Gressmire

Marlana Gressmire

July 12, 2023

5  out of  5
rating by Marlana Gressmire
"Lauren was absolutely amazing and so easy to work with! I’ve never felt so at ease working with an insurance company. She quickly answered all of my questions (and there were a LOT). She’s been easy to get ahold of and responsive with emails. She worked really hard to accommodate my needs and to find me the best rate for what my family needs. 100% would recommend this team to anyone!"
We responded:
"Marlana, It means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Beth"